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Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By creating an account or using PillTrove (the "Service"), you agree to these Terms of Service. The Service is provided by Alteox SARL, a company registered in Luxembourg. If you do not agree with these terms, do not use the Service.

2. Description of Service

PillTrove is a medication inventory management application that allows you to: • Scan medication packaging using your device camera • Store and organise medication information in digital cabinets • Track expiry dates and stock levels • Search medications by symptoms • View drug information (dosage, side effects, warnings) The Service is available on iOS, Android, and Web platforms.

3. User Accounts

You must create an account to use PillTrove. You are responsible for: • Providing accurate registration information • Maintaining the security of your account credentials • All activity that occurs under your account You must be at least 16 years old to create an account. If you are between 16 and 18, you confirm that your legal guardian consents to your use of the Service.

4. Medical Disclaimer

IMPORTANT: PillTrove is NOT a medical device and does NOT provide medical advice, diagnosis, or treatment. All drug information displayed in the app (dosage, side effects, interactions, warnings) is for informational purposes only and is sourced from public pharmaceutical databases. This information may be incomplete, outdated, or inaccurate. Always consult your doctor, pharmacist, or other qualified healthcare professional before taking any medication. Never rely solely on PillTrove for medical decisions. The AI-powered scanning feature may produce errors in text recognition. Always verify extracted information (especially expiry dates and dosage) against the physical packaging.

5. Intellectual Property

The PillTrove application, including its code, design, branding, and content, is the intellectual property of Alteox SARL. You may not copy, modify, distribute, or reverse-engineer any part of the Service. Your medication data and photos remain your property. By using the Service, you grant us a limited license to process this data solely for the purpose of providing the Service.

6. Limitation of Liability

To the maximum extent permitted by Luxembourg law and EU consumer protection regulations: • The Service is provided "as is" without warranties of any kind • We are not liable for any damages arising from reliance on information displayed in the app • We are not liable for errors in AI-powered text extraction • We are not liable for data loss, though we take reasonable measures to prevent it Nothing in these terms excludes or limits our liability for fraud, gross negligence, or any liability that cannot be excluded under applicable EU or Luxembourg law.

7. Termination

You may delete your account at any time. We may suspend or terminate your account if you violate these terms or engage in abusive behaviour. Upon termination, your data will be deleted in accordance with our Privacy Policy.

8. Governing Law & Jurisdiction

These Terms are governed by the laws of the Grand Duchy of Luxembourg. Any disputes shall be subject to the exclusive jurisdiction of the courts of Luxembourg City. If you are an EU consumer, you also benefit from mandatory consumer protection provisions of your country of residence. Nothing in these terms affects your rights under EU consumer law. You may also use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

9. Contact

For questions about these Terms of Service: Alteox SARL Email: hello@alteox.com